IT Analyst / Technical Engineer
- Hands-on technical IT support and systems analysis across NHS England — maintaining critical clinical and operational infrastructure in a highly regulated environment.
- Supported migration of clinical software systems (EHR, patient management platforms) from on-premise to cloud — compatibility testing, data integrity checks, post-migration validation.
- Key technical role in the organisation-wide Windows 10 → 11 upgrade programme — device configuration, deployment, user support, and troubleshooting across the NHS estate.
- Diagnosed and resolved hardware, software, and network incidents where system availability directly impacts patient care.
- Maintained compliance with NHS DSP Toolkit standards and UK GDPR.
Clinical Systems (EHR)
On-Premise to Cloud
Windows 10 → 11
NHS DSP Toolkit
UK GDPR
Incident Management